Cookies are small text files that are stored in the browser of your computer, tablet or phone when you first visit our websites. We use functional, analytical and tracking cookies. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies also ensure the website works effectively. In addition, cookies are stored and processed by us that track your web surfing behaviour so that we can offer customised content, measure the effectiveness of and tailor internet advertising, to ensure the security of our web pages, to compile statistics and to measure the activities on the website with the aim of improving our offer and making it appropriate for your needs. This involves collection of information that can be classified as personal data, about you, your devices and your use of our services.
We use our own cookies, in particular functional cookies, to make our website more user-friendly, to facilitate navigation and the use of forms, to simplify logging in and registration, to provide certain functions, to store the consent or rejection of cookies and to ensure the security of our website and our systems. We call these ‘necessary cookies’ as they need to be accepted to be able to fully use our website functionality.
We also use third-party cookies, particularly in connection with the use of analytics tools, tracking and targeting technologies:
Google Analytics for Firebase
We use Google Analytics for Firebase ("Google Firebase") to analyze user behavior. The provider of these services is Google Ireland Ltd., Google Building Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The solution is used to optimise the MyVaillant website in order to make it more user-friendly, as well as for error detection and troubleshooting. The use takes place on the basis of your consent in accordance with Article 6.1 (a) of the GDPR and on the basis of our legitimate interest in the optimisation and user-friendly design of the MyVaillant website as well as error detection and troubleshooting in accordance with Article 6.1 (f) of the GDPR. We use Google Firebase to analyse the use of the MyVaillant web portal by users (e.g. pressing buttons, frequency of function calls). For this purpose, Google Firebase also collects data about your device (device model, manufacturer, operating system, browser used, geo-data (country, region, city), language). We use the data collected and provided by Google Firebase exclusively for statistical, anonymous evaluations in order to optimize the app for the various user groups, devices, operating systems, etc. and to eliminate errors.
Google AdWords Conversion Tracking
Our web site uses conversion tracking. When you reach this site through a Google ad, Google AdWords will set a cookie on your computer as soon as you click on a Google-enabled ad. The validity of this cookie is 30 days and is not for personal identification. If you visit certain pages of our website and the cookie has not expired, we and Google can see that you have clicked on the ad. Each Google AdWords customer receives a different cookie and thus cannot be tracked through the website of other advertisers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Such customers experience the total number of users who clicked on an ad and were directed to a site that was tagged with a conversion tracking tag. Information that can personally identify users is not transmitted.
If you do not want to participate in the tracking, you can reject the required setting of a cookie in your browser setting by disabling the automatic setting of cookies or by blocking your browser cookies of the domain. You may not delete the opt-out cookie as long as you do not wish to record the data.
Measurement and analysis tools are used to better understand the use of our website and to optimise it accordingly. With the corresponding cookies, we collect information about how you interact with our website and which pages you have visited. The information we collect or store with these cookies is aggregated and not linked to you personally. Such cookies are activated with your consent, and you can withdraw your consent at any time.
Tracking and targeting technologies are used to optimise the delivery of advertising and other marketing on the internet. These cookies track and collect information about your online activities to help advertisers deliver more relevant advertising to you according to your interests. These cookies may share this information with other organisations or advertisers. Such cookies are activated with your consent, and you can withdraw your consent at any time.
In principle, you can also view our website without cookies. However, most browsers automatically accept cookies as the default setting. However, you can prevent or restrict the storage of cookies on your end device. Please refer to the instructions of your browser manufacturer for details of how this works. You can also delete cookies that have already been set at any time via your browser. You can also use the "Do Not Track" settings of your browser to manage cookies. You can also deactivate cookies from certain third-party providers on the page of the "Digital Advertising Alliance" at http://www.aboutads.info/choices/ or on the page "Your Online Choices" at https://www.youronlinechoices.com. If you do not accept necessary cookies, this may lead to functional restrictions of our offers.
When using third party cookies, it is possible that the collected data may be transferred by the respective cookie provider to a country outside the UK that does not offer an adequate level of data protection and in these circumstances, we will take all reasonable steps to ensure adequate safeguards are in place that meet the standards of UK data protection law.
For more details on the cookies placed when surfing our website and how long those cookies last please see Cookies tab below