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Smart Home Subscriptions

Have complete piece of mind when it comes to your home heating.
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Vaillant's free Smart Home Subscription provides you with an insight into the performance and efficiency of your home heating system. With a simple installation of our myVAILLANT connect internet gateway; benefit from quick and easy assisted appliance support from a Vaillant technician, quarterly appliance health check reports and energy optimisation tips.

  • Smart reassurance with appliance health checks

    Total reassurance with a quarterly health check report to check key system components are running to optimum performance.

  • Handy hints & tips

    With the quarterly health check report, we’ll even send handy hints and tips on how to increase the energy efficiency of your heating system.

  • Assisted appliance support

    myVAILLANT connect monitors the health of your appliance meaning that if an error should occur, you'll receive a notification through the myVAILLANT connect App.

Watch the video to find out more about Vaillant Smart Home Subscriptions:

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Smart comfort with quick and easy assisted appliance support

myVAILLANT connect monitors the health of the appliance and if a problem should occur, you will receive a notification in the app of the issue. If you contact our technical team, they can remotely access your heating system to provide an in-depth fault analysis and help to resolve the issue quickly.

Activating a Smart Home Subscription is easy. Simply log into myVAILLANT Web with your myVAILLANT app details or select sign up, and follow the step-by-step guide. In order to gain the full benefits of Smart Home Subscriptions, please ensure you have a myVAILLANT connect internet gateway installed with your home heating system.

Appliance health check reports

Total reassurance with a quarterly appliance health check report to check that everything is running okay.

You’ll receive the following information about your appliance*:
✔ Water pressure
✔ Gas supply
✔ Safety and control elements
✔ System pump
✔ Expansion vessel
✔ Fan

*Available information may differ depending on your system.

Learn how to set up your myVAILLANT connect Smart Home Subscription by watching our step-by-step guide:

Sign up to myVAILLANT Web to activate your Smart Home Subscription

Visit myVAILLANT Web