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Heat pump servicing

two installers walking in front of the heat pump, one is carrying a Vaillant briefcase

Having your heat pump serviced once a year by a MCS installer ensures that you:

  • Maintain your guarantee after the first year
  • Avoid future repairs when problems are spotted early
  • Save energy as our installer will check your heat pump is running efficiently
  • Increase its life expectancy

Why should I book a Vaillant heat pump service?

By having your heat pump serviced by a Vaillant installer, you will benefit from a rigorous 28 point check on your heat pump.

Our heat pump installers are in-house factory trained meaning they are the perfect choice to make sure your heat pump is working correctly and safely.

Having your heat pump serviced once a year, it will ensure you:

  • Maintain your guarantee.
  • Avoid future repairs when issues are spotted early.
  • Save energy as our installers will check your heat pump is running at optimal efficency.
  • Increase the longevity of the heat pump.
  • Call the team to book your Vaillant heat pump service on 0330 100 3540** or chat with a member of the team on WhatsApp.

a male installer holding a clipboard with a Vaillant arotherm plus heat pump to the left of him. The heat pump is outside in front a white wall

What does a heat pump service include?

An annual heat pump service ensures that your heat pump is safe and is providing you with heating and hot water comfort whenever you need it.

Our one off service includes a heat pump only or heat pump and cylinder service*.

Your installer will do a visual check of the system, test the heat pump to ensure it reaches the optimal temperatures, check the pipework, any leaks and the electric circuit.

For further information on heat pump servicing, watch our video below:

*Vaillant cylinders only.

What to expect during a heat pump service:

How do I look after my Vaillant heat pump

Although keeping up to date with your heat pump services is crucial, you can carry out some small steps to keep your heat pump and heating system well-maintained.

This can range from making sure the external unit (if you have an air source heat pump) is kept clear from garden debris to adding a small cover to protect it from adverse weather conditions.

You can read our article about how to look after your heat pump in the winter for more tips and tricks.

Book your Vaillant heat pump service

**Calls may be recorded and monitored for quality and training purposes. Our call centre is open 7 days a week 364 days a year. Calls cost up to 13p per minute. Calls from mobiles may cost considerably more.