The myVAILLANT app is not an improved version of the sensoAPP, but is a newly developed app with more features. myVAILLANT is constantly evolving and learning based on your needs and the latest technological developments.

The myVAILLANT app makes your use of your Vaillant heating system even easier.

The myVAILLANT app is running on our latest IoT infrastructure ensuring a fast and reliable operation while fulfilling high standards regarding cyber security. To benefit from these advantages, initially you need to create a new account to connect to this infrastructure.

The gateways are produced with a firmware which is linked to the sensoAPP. After having updated the firmware you are able to use the new app.

For a safe and smooth technical upgrade, you need to be first registered as user of sensoAPP with Vaillant, before we can update your gateway firmware. This ensures that your firmware has all relevant updates and your system is ready for myVAILLANT, meaning you benefit from our latest technology upgrades.

After having completed the upgrade to myVAILLANT app, you can only use this app to interact with your Vaillant heating system. The sensoAPP can remain on your smartphone until you have made sure that the upgrade was successful.

As the sensoAPP will be discontinued, the upgrade is required for being able to continue using connectivity services for your Vaillant heating system.

Yes you can postpone the upgrade two times. When it comes to the third notification, the upgrade will be performed automatically.

Upgrading from sensoAPP to myVAILLANT app does not affect any of the settings of your heating system. This is valid for settings made by your installer and settings made by yourself.

Unfortunately, not yet but the app is continuously evolving, and we are already working on a solution to import data for senso controls. You will benefit with further updates of myVAILLANT and your personal assistant will always be up to date.

In case you granted your installer access to your heating system, they are going to receive a system generated notification that you are using the myVAILLANT app now.

The date you receive your myVAILLANT upgrade depends on the configuration of your Vaillant heating system. Therefore, not all sensoAPP customers receive the upgrade at the same time.

In case sensoAPP in-app notifications are enabled the notification will be available on all devices. The upgrade can be started from any device then.

Although you can download the myVAILLANT App from the App Store, you cannot use it to control your heating system unless you were notified about the possibility to upgrade. By doing this, we ensure the new myVAILLANT app works perfectly with your heating system.

To reset the myVAILLANT connect, delete your account in the myVAILLANT app by going into settings, Your account and then pressing ‘Delete account now’. Once this has been done, hold the button on the top of the gateway for 10 seconds. The gateway can now be registered by a new user.

If you are already using ambiSENSE with the sensoAPP or VRC 700 app, you will be migrated to the myVAILLANT app in the coming months. ambiSENSE is not compatible with the myVAILLANT connect.