Find

Business support from an expert team

A series of 12 webinars to help you through these challenging times

Find out how we support you below

12 webinars to support you and your business

Through these challenging times, here at Vaillant we want to ensure that we are standing by our company mission to Proudly Support our Installers, which is why we’ve taken our Business Clinics online. We’ve teamed up with a variety of experts to offer you business advice from the comfort of your own home. Our short hour-long sessions will give you helpful business guidance and tips.

The clinics have proven to be hugely popular, which is why we've added even more dates to our calendar. Check out the list of available dates and register your interest by clicking the button below.

Register your interest


As an Advance member you’ll get 200 credits for attending an online Business clinic to spend in the Advance catalogue (T&Cs apply) PLUS entry to the BIG £5k Business Support giveaway! A Business support package worth over £5,000 including:

  • Brand new van wrap (including support with design if required)
  • Website design/development
  • Dual branded Dickies workwear package
  • Dual branded stationery and merchandise package

Terms and conditions apply

Not yet an Advance installer? Register today

Our up-coming clinics

DateSpeakerTopicAvailabilty
16th July - 11amJTLApprenticeships

Ever wanted to look into taking on apprentice but don't know how to get started? Join us to get all the info you need! From taxes, wages, step by step guidance and how to mutually benefit from this step.
Available
23rd July - 11amThe Sales ResolutionEpisode 4 of 5: Meeting your customers’ needs with the Vaillant Group portfolio

Customers only buy what they want and need.
How to use the portfolio to meet all your customers wants and needs, whilst increasing your income.
Fully booked
30th July - 10amThe Sales ResolutionEpisode 3 of 5: Optimising your revenue whilst ‘not selling’ like sales people

How to help your customers ‘buy’ rather than having to ‘sell’ to them.
After all, no one really likes a sales person, do they?
Available
6th August - 11amThe Sales ResolutionEpisode 5 of 5: Income planning for the year ahead

Join us to chat about income planning for your business for the year ahead.
Fully booked
14th August 10amThe Sales ResolutionEpisode 4 of 5: Meeting your customers’ needs with the Vaillant Group portfolio

Customers only buy what they want and need.
How to use the portfolio to meet all your customers wants and needs, whilst increasing your income.
Available
20th August 10amThe Sales ResolutionEpisode 5 of 5: Income planning for the year ahead

Join us to chat about income planning for your business for the year ahead.
Available
3rd September - 11amThe Boiler BusinessSystems

5 Star Customer Service, the importance of effective systems and teams and how these can benefit your business.
Fully booked
3rd September - 1pmThe Boiler BusinessSystems

5 Star Customer Service, the importance of effective systems and teams and how these can benefit your business.
Available

Missed one of our clinics? You can watch the session recordings on your Advance account today. Not yet a member? Register today

Register your interest

If you are interested in joining us on our clinics, you can register your interest by clicking the button below

What to expect from our 2020 Business Clinic webinars?

Continuing from the success of our 2019 Business Clinics, we’ve tailored even more great business support content specifically around the plumbing and heating industry. We’ll be hosting 12 webinars with our expert speakers, each one an hour long, and will cover a range of business-related topics from safety advice and business resilience during these challenging times to how to work remotely, marketing strategy, optimising revenue and much more.

But, don’t just take our word for it. Here’s what installers said about our 2019 Business Support events.

"Very informative information that was relevant to the heating industry"

Tom Gair

"Useful information into material I did not know existed"

Christoper Muir

"The industry is constantly changing. Keeping us informed is vital. Well done."

Paul Wilson

Meet the 2020 speakers!

Audrey Chapman, Director at The Sales Resolution

Tom Lee Zmuda and Rob Taylor

John Thompson – CEO of Association of Plumbing & Heating Contractors

Audrey Chapman, Director at The Sales Resolution

From the shop floor, to the boardroom, Audrey has created many years of sales success and taught others to achieve the same. Throughout her career she has earned the reputation for significant over achievement whilst successfully delivering change in complex sales environments. Described by her clients and colleagues as inspirational and innovative, Audrey specialises in creating outstanding sales teams and successfully delivering change.

Tom Lee Zmuda and Rob Taylor

Tom is a veteran heating engineer and boiler installer with 13 years of experience within the heating industry. For the past 5 years, Tom has taken business development and marketing to a new level within the industry and has since seen his boiler installation increase 10 fold.

Rob is an award-winning marketing professional with 13 years of professional marketing experience. He has seen the rise of digital marketing and adapted businesses to embrace the format rather than fear it. The opportunity to lead your market for a minimal budget is right here, right now, and Rob will help you see how you can apply effective marketing to your business in a jargon-free way which is guaranteed to make sense to even the most novice of marketers!

Built to Last is a Business Development System designed especially for the Plumbing and Heating Industry. Building a business that looks after you and your family first.

John Thompson – CEO of Association of Plumbing & Heating Contractors

The Association of Plumbing & Heating Contractors are committed to helping members run successful plumbing and heating businesses. Their able to do this through being a membership organisation which is owned and run by their members for the members. As a non for-profit organisation, this means they invest every penny received back into the organisation for the direct benefit of each member.