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Great news! We are introducing a free trial period for every Advance member giving you free exclusive access to our Premium tier of myVAILLANT Pro. Premium provides access to water pressure predictions, guided repair, and van stock recommendations, alongside all of the features that you will find in our Basic and Standard packages.

The free trial runs until April 2022 and now includes unlimited connected devices.

Introducing myVAILLANT Pro

Vaillant introduced its eBUS communication technology into its products in 2006. This enables Vaillant appliances to talk to each other and offers data on the performance of the heating system and its components.

This technology now means that Vaillant can support installers to offer their customers extra levels of service and support - using myVAILLANT Pro.

The solution enables installers to remotely monitor their customer boiler installations, with access to detailed performance data, fault code history and offer diagnostic insights - all at the click of button.

Find out how myVAILLANT Pro can help your business.

Benefits at a glance

Improved Service Efficiency

Be notified immediately of a fault on a customer's appliance alongside insights on how to rectify the problem, allowing you to plan ahead and have an even more efficient first visit

Detailed Fault History and Information

Time and date stamped service and fault history for each connected appliance, and the latest fault information available for all supported appliances

Diagnostic Insights

Receive data driven insights on failures to aid repairs and spare part identification

Customer Management

Easily manage customers in the secure customer database, providing quick visibility of appliance model and serial number

Appliance Documents

Easily find installation guides, user instructions, and wiring diagrams with exploded views

Plannable Business

Schedule multiple service and repair visits more efficiently by utilising the failure and spare part insights provided

Intelligent Repairs

Improve first-time fix rates by knowing what parts you need before you arrive

Installation and Manufacturing Dates

Complete transparency of the appliance production and installation process, alongside comprehensive date records.

Remote Appliance Monitoring

Easily review appliance data points whilst on the move and manage customer's time programmes set on their thermostat

Coming Soon: Guarantee Status

Always be aware of which appliances are in or out of guarantee

Exciting New Features

We’re continuously developing new and exciting features for myVAILLANT Pro to help our installers work even more efficiently, including:

Added Payment Options

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Resending Consent Emails

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Live Monitoring

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Water Pressure Monitoring

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Syncing with Advance

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Exciting New Features

We’re continuously developing new and exciting features for myVAILLANT Pro to help our installers work even more efficiently, including:

Added Payment Options

Find Out More

Resending Consent Emails

Find Out More

Live Monitoring

Find Out More

Water Pressure Monitoring

Find Out More

Syncing with Advance

Find Out More

Download The App

The app can be easily accessed directly through the myVAILLANT Pro website or by downloading the iOS or Android app.

Sign In with Advance

To access myVAILLANT Pro, an active Vaillant Advance account is required. Not already a Vaillant Advance member? Click here to sign up

Get Started

Start adding customer and providing peace of mind with myVAILLANT Pro.

Choose the plan that's right for you

Upgrade or downgrade at any time

BasicStandardPremium
Fault Notification & Information
Live Monitoring for Real Time System Status
System Information
Fault Code Assistant
Customer and Asset Database
Fault, Status and Maintenance Code History
Appliance Parameter Information and History
Appliance Commissioning 
Heating and Hot Water Schedule 
Guided Repair and Van Stock Recommendation  
Water Pressure Prediction  
Monthly Price£4.99£14.99£24.99