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Boiler repair by Vaillant

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Vaillant boiler repair

Vaillant can offer you a choice of two repair options. We'll send one of our own Vaillant trained engineers out and get your boiler working again.

The Repair & Care plan is designed for broken boilers that aren't within their manufacturer's guarantee. Provided by Domestic & General, Repair & Care boiler protection gives you approved and unlimited repairs for the duration of your plan, and if we can't fix it on the initial visit, you won't pay a penny.

The fixed price repair option is a one-off package designed for broken boilers that aren't within their manufacturer's guarantee.

Every repair includes a gas safety check.

If you are in need of a repair and your boiler is not within its guarantee, please choose from the options below. If your boiler is in guarantee, please call this number: 0330 100 3150

Fixed price repairRepair & Care plan
All parts fitted are guaranteed for 12 months and all labour is covered for 90 daysNothing more to pay - all additional parts, labour and call-outs included for 6 months
One-off fixed paymentFixed monthly payments, nothing to pay today
If we can't repair your boiler we'll only charge you for the fixed engineer time (for £87)If we can't repair the initial problem with your boiler, we'll give you your money back
All parts included, excluding the Heat Exchanger and Expansion VesselUp to £1,500 worth of repairs over 6 months
£275.00 one-off payment (inc. VAT)*£49.98 a month for 6 months totalling £299.88 (inc. VAT) by Direct Debit
Fixed price repair is booked online
Book an appointment
Call free to arrange your repair
0330 102 8573**

Main exclusions of the Vaillant Repair & Care plan include: scale, sludge and hidden pipework, repairs related to the installation of the boiler, cosmetic or malicious damage, and indirect costs e.g. gas supply

*Payment when booking an appointment.

**Calls may be recorded and monitored for quality and training purposes. Our call centre is open 7 days a week 364 days a year

Frequently asked questions

Repair options and eligibility