About Vaillant Podcasts

The Vaillant Podcast is a podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, knowledge and wellbeing.

The technical series episode 2: Water quality with Neil McDonald and Paul Honeyman

In this episode Mark Wilkins speaks to two guests: Paul Honeyman and Neil Macdonald to examine the role water quality plays in an efficient heating system.

Neil Macdonald is Technical Manager at the Heating & Hotwater Industry Council (HHIC). Neil’s role sees him co-ordinating industry stake-holder engagement on a range of technical and policy focused issues.

Mark Wilkins Training and Technologies Director at Vaillant. Having worked in the heating industry for more than 35 years, Mark heads up Vaillant’s training programme across the UK to external customers including specifiers, installers and designers.

Paul Honeyman is head of product management at Vaillant and has been with the business for more than 15 years. Within his current role at, Paul oversees all product management activity across the Vaillant UK business.

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Advance Magazine

Issue 8 of the Advance magazine is here!

Why a magazine? Well, we want to keep you regularly updated on how we can support you and your business – and make sure you’re kept up to date with all things in the industry. We hope to show you that Vaillant is committed to putting installers like you at the heart of the business – focusing on your needs by embracing technological advancements and using new digital service tools to strengthen our support network, so when you need us, we’re there to help.

We hope you enjoy what’s inside. Thank you again for your continued support.

Issue 8 of the Advance magazine is here!

Our latest issue gives great technical insight into our most recent product launches - the aroTHERM plus heat pump and the senso range of controls. Including an interview with Heat Pump Installer of the Year, Nottingham-based FDG Group, telling us the positive impact that the aroTHERM plus has had on their company and why it is so popular with installers and customers alike.

Find out more from our very own Mark Wilkins who discusses the new Government's Green Homes Grant and its potential to help kick start the economy post lockdown. Steve Court, our Senior Training Manager also provides a great technical spread on the calibration and benefits of our ecoTEC exclusive boiler.

We also highlight how we have continued our mission to Proudly Support Installers through the past few uncertain months. Whether that’s through our online business clinics, bringing our training online or our online support hub to bring you the latest with COVID-19 regulations, we’ve been here for you.

Sign up to Advance

Become an Advance member today and get exclusive access to:

  • Free extended guarantees
  • Boiler guarantee match on our range of controls
  • Free online training
  • Cash back and credits on product registrations
  • Access to business support materials such as van wrap designs, marketing support assets and much more!

Sign up for Advance today

If you're interested in signing up to Vaillant Advance then please register your interest below and we'll get back to you.

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