VAILLANT GROUP UK LIMITED - 'Turning boiler registrations into unforgettable experiences' PROMOTION

VAILLANT GROUP UK LIMITED - 'Turning boiler registrations into unforgettable experiences' PROMOTION TERMS & CONDITIONS


1.1 Subject to clauses 1.2, 1.3, 1.4 and 1.5 below, Vaillant Group UK Limited (Vaillant) provides this Vaillant Advance Turning boiler registrations into

unforgettable experiences (Promotion), which is open to applicants, over the age of 18 years, who are resident in mainland United Kingdom. For the avoidance of doubt, mainland United Kingdom excludes, without limitation, the Channel Islands, Isle of Man and/or Northern Ireland (Territory) (Applicant, and the term Applicants shall be interpreted accordingly).

1.2 The Promotion is not open to any Applicant who is, at any time during the period indicated in clause 1.3 below, an employee of:

(a) Vaillant; or

(b) any other member of Vaillant’s group of companies; or

(c) any marketing services agency, handling house or other company involved directly with the administration of the Promotion;

or any member of any of such employees’ households.

1.3 The Promotion begins at 12.01 BST on the 3rd January 2022 and expires at 23.59 BST on 30th June 2022 (Period), unless extended or terminated by Vaillant at any time. Any such extension or termination shall be set out by Vaillant on its Valliant Website.

1.4 To qualify for the Promotion the Applicant must, in the Territory and during the Period:

(a) be a registered Vaillant Advance member;

(b) be a ‘one-off’ customer – heating contractors and social housing providers are excluded from entering this Promotion (at the discretion of Vaillant);

(c) be a Gas Safe registered installer;

(d) activate the offer on the Vaillant Advance loyalty platform;

(e) purchase a Vaillant boiler pack from Wolseley during the promotional period;

(f) register the Vaillant ecoTEC exclusive, ecoTEC plus or ecoFIT pure combi boiler on Advance.

(Entry, and the terms Entries, Entrant and Entrants shall be interpreted accordingly). For the avoidance of doubt, no purchase is necessary to enter the Promotion and/or become a winning Entrant.


2.1 The Entrant may be required, upon request by Vaillant at any time, to provide further documents:

(a) in support of their Entry; and/or

(b) in accordance with these terms and conditions (Conditions); and/or

(c) in accordance with the requirements of registration set out in clause 1.4; and/or

(d) in accordance with clause 3.5.

2.2 Any Entry made outside the Period will be deemed invalid for the Promotion.

2.3 Early, late, illegible, incomplete, invalid, defaced or corrupt Entries will not be accepted. An Entry made using a different method or technique from the method set out in clause 1.4 above will not be accepted. No responsibility can be accepted where any Entry is not validly registered for any reason.

2.4 Vaillant will be entitled to collect, store and use the email address, name, telephone number and address of the Entrant from any registration details obtained, in accordance with these Conditions and Vaillant’s privacy policy, as provided from time to time by Vaillant at its website at (Website).

2.5 Vaillant will be entitled to share delivery details of the Entrant the third partyprize supplier.

2.6 By making an Entry, Entrants agree to be bound by these Conditions.

2.7 Vaillant reserves the right to change the qualification conditions for the Promotion. Vaillant shall exercise reasonable endeavours to notify the Entrant of any such changes and shall do so via the Website.

2.8 Vaillant reserves the right to amend or cancel the terms of the Promotion without notice.

2.9 Vaillant regrets that it is unable to accept or send any other correspondence concerning the Promotion other than as set out in these Conditions.


3.1 Each ecoTEC exclusive, ecoTEC plus or ecoFIT pure registration via Advance boiler purchased from Wolseley and registered on Advance will help installers move up the tiers. Between the 4 main prize levels (12, 16, 20 and 24 boilers) there will be ‘filler’ prizes (low value prizes such as additional points on Advance) – these are only there as the mechanic cannot jump straight to 12 boilers etc so the installer needs to move up one by one. IF the customer decides to claim say level no. 7, it’s their own choice and Vaillant aren’t responsible for the fact that their generator will restart . Where the Entrant skips claiming the Prize or enters into another Promotion, the Entrant will lose the right to claim the original Prize. Each Prize is listed below (Subject to Change at Vaillant’s discretion):

12 Boilers – Claim a luxury spa retreat (up to the value of £360)

16 Boilers – Claim an exclusive glamping staycation (up to the value of £480)

20 Boilers – Claim a fantastic city break (Up to the value of £600)

24 Boilers – Claim a holiday voucher (Up to the value of £720)

3.2 The Prize value will increase with every boiler registration, strictly subject to availability at any time.

3.3 Vaillant may in its absolute discretion offer or substitute for the Prize, cash value for an alternative prize of equal or greater value.

3.4 Vaillant will not be responsible for the physical booking of any trips, choosing the trip and aren’t responsible if their trip or activity gets cancelled;

3.5 The Prize is non-transferable.

3.6 Each winning Entrant must:

(a) The entrant will need to register the product on Advance;

(b) provide any other documents and/or other necessary information, requested by Vaillant from time to time; and

(c) be a sole trader or registered company.

(d) Due to COVID and Brexit, it may take longer to receive a prize

3.7 Winning applicant will be notified when Vaillant has confirmed the registration;

3.8 Each winning Applicant must:

(a) provide Vaillant with their address for delivery of the Prize;

(b) provide any other documents and/or other necessary information, requested by Vaillant from time to time;

(c) complete all necessary steps as requested by Vaillant from time to time in order to obtain the Prize.

3.9 If a winning Applicant:

(a) fails to respond within 5 working days of being notified by Vaillant in accordance with clause 3.6 above; or

(b) fails to provide all relevant documents to Vaillant in accordance with clause 3.6 above; or

(c) in any other way contravenes these Conditions;

then the winning Applicant’s Prize will be forfeit and Vaillant, on behalf of Vaillant, will be entitled to select another winning Applicant. Any winning Applicant who forfeits their Prize will not receive any payment or compensation of any kind.

3.10 Where any part of the Prize is delivered by post, it will be delivered to the address provided by the winning Applicant in accordance with clause 3.5. Vaillant accepts no responsibility for any non-receipt of notification of delivery address or incorrect delivery of the Prize. Delivery timescales relating to the Prize shall not be of the essence of the agreement and shall be confirmed by Vaillant at such point of Prize allocation.

3.11 It is the Applicant’s responsibility to ensure that the contact details provided to Vaillant in accordance with clause 3.6 are up to date and/or correct. Vaillant accepts no responsibility for delivery and/or email to the wrong address in the event that the Applicant failed to update their details, or such details being inaccurate.

3.12 The decisions of Vaillant in respect of any and all aspects of the Competition will be final and binding.


5.1 Nothing in these Conditions shall limit or exclude Vaillant’s liability for:

(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;

(b) fraud or fraudulent misrepresentation;

(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession); or

(d) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

(e) defective products under the Consumer Protection Act 1987.

5.2 Subject to clause 5.1 above:

(a) Vaillant shall under no circumstances whatever be liable to the Entrant in respect of this Promotion, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Promotion;

(b) Vaillant shall under no circumstances whatever be liable to the winning Entrant in respect of the choice, quality, relevance and/or appropriateness of the Prize, and/or any injury or damage caused by or arising from their use of the Prize; and

(c) Vaillant’s total liability to the Entrant in respect of all other losses arising under or in connection with any Entry made under the Promotion and/or the Prize, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the value of the Prize.

5.3 The Entrant shall keep Vaillant indemnified against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered and/or incurred by Vaillant as a result of or in connection with any claim made against Vaillant by a third party arising out of or in connection with the Promotion, to the extent that such claim arises out of or is contributed to by the breach by the Entrant and/or its employees, agents or subcontractors of these Conditions.

5.4 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from these Conditions.

5.5 Vaillant is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the Entrant from or otherwise obstructs the Entrant from participating in the Promotion.

5.6 The Entrant shall be liable for any and/or all taxation liabilities that may arise under or in accordance with the Promotion (Tax Liability). For these purposes, Tax Liability shall include any and/or all of the following:

(a) income taxes, including any taxes arising from benefit in kind taxes;

(b) National Insurance; and

(c) any other relevant United Kingdom taxes; and/or

(d) any other relevant corporate tax or other tax liabilities.


6.1 Vaillant reserves the right to audit each Entry to ensure that these Conditions have been met and to request reasonable additional information, and supporting documents, regarding an Entry.

6.2 Vaillant reserves the right to modify or discontinue, temporarily or permanently, the Promotion with or without prior notice due to reasons outside its control including, but not limited to, anticipated, actual or suspected fraud.

6.3 Vaillant shall not be liable for any failure to comply with these Conditions where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, acts of God, adverse weather, fire, flood, computer virus, mobile phone failures, bugs, sabotage, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion or unrest, terrorism or supervening legislation. Accordingly, Vaillant may at its absolute discretion vary or amend the Promotion and the Entrant agrees that no liability shall attach to Vaillant as a result.

6.4 Submission of a false, incorrect, misleading or fraudulent Entry, information or other supporting documentation may result in disqualification from this Promotion and/or all future promotions run by Vaillant and in the Entrant being subject to prosecution.


7.1 The parties agree that the Conditions constitute the entire agreement between them, and supersede all other drafts, agreements, arrangements and understandings between them, and any terms contained in any of the Marketing Materials.

7.2 The Promotion and these Conditions shall be governed by the law of England and Wales.

7.3 The Entrant and the Promoter irrevocably submit to the non-exclusive jurisdiction of the courts of England and Wales. However, if the Entrant is a consumer and is resident in Scotland, the Entrant may also bring proceedings in Scotland.


8.1 The Promoter is Vaillant Group UK Limited, a company registered in England and Wales with company number 00294316 and whose registered office is at Nottingham Road, Belper, Derbyshire, DE56 1JT.

8.2 Applicants and/or Entrants should not send requests to enter the Promotion to any address set out in these Conditions, as they will not qualify for the Promotion and will not be responded to.

8.3 For questions regarding the status of an Entry, please email:

Please retain a copy of these Conditions for your reference.