Guarantee

When you purchase a Vaillant product, you benefit from market leading German engineering which helps create the most intelligent and forward thinking home heating technologies. Unlike some other heating manufacturers however, you also gain complete peace of mind, and expert back up should you ever need it, through your exclusive Vaillant guarantee.

We want you to feel as confident in your new Vaillant purchase as we do.

Domestic boiler guarantees

Vaillant are now offering a guarantee of up to 7 years on Vaillant ecoTEC boilers, when installed by a Vaillant Advance installer.
When you have a boiler installed through a Vaillant Advance installer you can benefit from:

Meaning you can enjoy added peace of mind but no extra costs.

Homeowners can find an installer using our website search, or call us today to find an Advance installer on: 08456 010 050

Please note: ecoTEC owners during the life of the guarantee period, must have their boiler serviced every 12 months. For further information, please see the full terms and conditions.

Please note that the cost of the service is not included in the guarantee.

Renewables guarantees

(For the auroTHERM solar thermal range, aroTHERM air to water heat pump and Hybrid ranges and the geoTHERM ground source heat pump range)

Each of our renewable products has its own unique guarantee period. For more information on the guarantee included within your system, please visit the relevant product information pages here.

Homeowners can find a renewable installer by contacting info@vaillant.co.uk with your specific requirements and location details.

Please note: Vaillant renewable system owners during the life of the guarantee period, must have their system serviced every 12 months. Please note that the cost of the service is not included in the guarantee.

How to register your guarantee

You can register your guarantee by:

  1. Calling the Vaillant guarantee department on 08456 010 050. Or 0800 073 2141
  2. Online, by filling in the registration form here.
  3. Posting your completed guarantee card found with the product box within 30 days of the product being installed.

*Terms and conditions apply

Are you an installer?

Vaillant Advance is an installer programme for those who purchase Vaillant products. If you’re an installer wishing to find out more, please click here, or call 01908 214884 to become a member.