Our after sales service is available on 0870 6060 777 and operators are available 7 days a week 364 days a year for complete peace of mind and can arrange a local Vaillant service engineer to visit your appliance. Each of our UK wide 200 Vaillant engineers are Gas Safe registered and fully trained on all Vaillant products enabling them to achieve an outstanding 95% first time fix rate. Opening times are: 8.00am to 8.00pm weekdays, 9.00am to 4.00pm on Saturday and 9am to 12pm on Sunday.
For technical advice over the telephone our Technial Helpline Advisors are available Monday to Friday from 8.30am to 5.30pm and Saturdays from 9.00am to 4.00pm, on 01634 292392 to help identify your problem*.
In the unlikely event that your boiler should develop a fault, we offer a selection of service packages to give you complete peace of mind.
*Please note: calls to the homeowner technical helpline are charged at 60p/min from a BT Landline. Calls from other networks and mobiles may vary. Appliance may still require a visit by a Vaillant or gas safe registered engineer.
| Vaillant support team | |
| Technical enquiries | 01634 292392 or technical@vaillant.co.uk |
| Spares technical enquires | 01773 596615 or technicalspares@groupservice.co.uk |
| Service enquiries | 0870 6060 777 or service@vaillant.co.uk |
| Sales enquiries | 01634 292310 or sales@vaillant.co.uk |
| Literature enquiries | 01634 292310 or literature@vaillant.co.uk |
| General enquiries(head office) | 01634 292300 or info@vaillant.co.uk |
