Our after sales service is available on 01773 596660 and operators are available 7 days a week 364 days a year for complete peace of mind and can arrange a local Vaillant service engineer to visit your appliance. Each of our UK wide 200 Vaillant engineers are Gas Safe registered and fully trained on all Vaillant products enabling them to achieve an outstanding 95% first time fix rate. Opening times are:
Monday to friday: 8am – 8pm
Saturday: 9am – 4pm
Sunday: 8am – 12pm
For technical advice over the telephone our Technical Helpline Advisors are available Monday to Friday from 8.30am to 6.00pm and Saturdays, on 0906 802 0251 to help identify your problem*.
In the unlikely event that your boiler should develop a fault, we offer a selection of service packages to give you complete peace of mind.
*Please note: calls to the homeowner technical helpline are charged at 4p/min from a BT Landline. Calls from other networks and mobiles may vary. Appliance may still require a visit by a Vaillant or gas safe registered engineer.
| Vaillant support team | |
| Technical helpline | 0844 7360049 or technical@vaillant.co.uk |
| Please note: calls to the homeowner technical helpline are charged at 4p/min from a BT Landline. Calls from other networks and mobiles may vary. | |
| Service enquiries | 01773 596660 or service@vaillant.co.uk |
| Sales enquiries | 0845 602 0262 or sales@vaillant.co.uk |
| Literature enquiries | 01773 596013 or literature@vaillant.co.uk |
| General enquiries | 0845 602 2922 or info@vaillant.co.uk |
